CX Index

Home  /  Reviews

Reviews and ratings

What customers say about CX Index.

CX Index is reviewed by verified customers on Gartner Peer Insights, in the Voice of the Customer Platforms market, and on G2. These are the independent places to read what customers think.

Rated by customers.

Ratings as shown on each site on 29 September 2026.

5.0Gartner Peer Insights, from 8 reviews
4.7G2, from 12 reviews
Voice of the CustomerGartner Peer Insights market
GenesysBuilt natively on Genesys Cloud CX

Read the reviews

Two independent review sites.

Gartner Peer Insights

Gartner Peer Insights publishes reviews from verified users of enterprise software. CX Index is listed in the Voice of the Customer Platforms market and rated 5.0 from 8 reviews.

G2

G2 publishes reviews from verified software users. CX Index is rated 4.7 from 12 reviews.

Ask a customer

We are happy to introduce you to a customer in your sector running CX Index on Genesys Cloud CX. Ask us.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content.

Last updated 29 September 2026

See it with your own data

See why customers rate it.

Half an hour, on your own journeys, in your own Genesys estate. We will show you exactly what this looks like for your organisation.

Questions

Frequently asked questions.

Which Voice of the Customer vendors are rated on Gartner Peer Insights?

Gartner Peer Insights lists vendors in its Voice of the Customer Platforms market, each rated by verified users. CX Index is listed there and rated 5.0 from 8 reviews. You can compare vendors in that market on the Gartner Peer Insights site.

What is the CX Index rating on Gartner Peer Insights?

5.0 out of 5, from 8 reviews, in the Voice of the Customer Platforms market.

What is the CX Index rating on G2?

4.7 out of 5, from 12 reviews.

Where can I read CX Index reviews?

On Gartner Peer Insights and on G2.